FAQ

Frequently asked questions

IS ALL OF YOUR JEWELRY HANDMADE?


Yes! All of our jewelry is handmade. We think handmaking jewelry makes it unique and it allows us more creativity. For this reason, please allow us 4-5 business. This doesn't include shipping. Including shipping, most of our products arrive 7-10 business days after you place your order, depending on the delivery method you select at checkout and the destination.




WHAT IS YOUR JEWELRY MADE FROM?


In any of our designs you will find the following two components: 1. Swarovski crystals 2. 14K Gold filled products In gold filled products, several layers of gold (100% higher quality gold) are bonded to the jeweler's brass versus gold plated, where a thin layer is applied. Gold filled is a step down from solid gold! We found that gold filled products will not tarnish and are much more valuable then gold plated. Using gold filled allows us to keep our prices down. The LORRAINE collection is the only line that uses gold plated for the bar bead component. This component was custom made for us after we designed it. The layer of gold needed to be thin making it "too thin" to be gold filled.




WHAT IS THE PROCESS FOR PURCHASING WEDDING JEWLERY?


1. You give us a theme. 2. We sketch out various ideas based on your theme. 3. You send us photos of your dress. 4. We modify our designs based on the previous sketches. 5. After your approval, we create an illustrated mockup of your jewlery. 6. WE CREAT IT! If photos are requested from client during any point in the creating process we are glad to make it happen. 7. WE SEND IT! We will provide you with tracking information. 8. Please take photos for us and tag us @vonnfrais!




WHO DO YOU COLLABORATE WITH?


At this point we are currently collaborating with: 1. Artfully Minority and woman owned business created by Maria Zubillaga. She creates everything from stationary to furniture (YES, furniture). She takes her Venezulan culture and infuses it into everything she does. We are currently collaborating on a line of minimalist vases and 3-tiered stands. 2. Peanut Butter Designs Minority and woman owned business created by Patricia Campos. She creates t-shirts, sweatshirts, hats, and mugs. She is a proud Venezulan and creates our t-shirts after we design them.




WHAT ELSE??


We are a minority and woman owned company created by mother-daughter duo, Vicki Shaw and Nicole Goode. SInce our inception, we wanted to create a brand that inspired people to be lights in this dark world. We have evolved from artsy to edgy and minimalist. Be light. Be salt. BE FRESH.





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