If you are not satisfied with your purchase, you may return the item(s) within 7 business days of its arrival for store credit, exchange for a different item or refund. Item(s) must be returned in new condition. Please mail item back via a traceable carrier with the appropriate padding. We will need a tracking number to ensure product was sent for delivery back to our studio. Please note that card refunds can take up to 10 days to show on your statement due to varying processing times between card issuers. We are not responsible for shipping charges on returns. Items received as gifts may be exchanged for another item of equal or greater value.
We ask that you please contact customer service (firstname.lastname@example.org) regarding all returns/exchanges prior to shipping. Please include a printed copy of all email correspondence with your package. We do not accept any exchanges/returns without the proper steps being followed. Any and all packages received without the proper notification will be returned to sender.